My 2p about ERP Solutions, Information Worker Solutions and other software products (mainly Microsoft Dynamics AX and Microsoft SharePoint).

05 November 2008

Restoring configuration database

by Patrik Luca 0 comments


Problem Description: UpdatedConcurrencyException: The object MySiteCleanupJob Name=mysitecleanup Parent=SPWebService was updated by another user

After restoring the configuration database of our SharePoint, we ran into problems: we were unable to change some settings on web application level in the SharePoint Central Administration. Investigating the SharePoint log files in the 12 hive revealed following error: UpdatedConcurrencyException: The object MySiteCleanupJob Name=mysitecleanup Parent=SPWebService was updated by another user. Determine if these changes will conflict, resolve any differences, and reapply the second change. This error may also indicate a programming error caused by obtaining two copies of the same object in a single thread. Previous update information: User: ********** Process:OWSTIMER Machine:********* Time:October 29, 2008 04:31:38.0000 Current update information: User: ********** Process:OWSTIMER Machine:********** Time:November 02, 2008 05:30:20.0593.

Solution: Clear the cache on the file-system

The problem was caused because the cache on the file-system of the front end web server is newer than the contents of the restored configuration database.

To fix this, follow these steps:
  1. Clear the contents of the folder %allusersprofile%\Application Data\Microsoft\SharePoint\Config\<guid of the config db>.

  2. On your SharePoint server go to Administrative Tools->Services.

  3. Restart the timer service, being Windows SharePoint Services Timer.

If you remove the folder completely by accident (not only the content), you should recreate a folder with as name the guid of your configuration database. If you don't know anymore the guid of your configuration database, you can find it in the registry of your SharePoint server: search for the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Secure\ConfigDB: the value of this registry key is the guid of your SharePoint configuration database.

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Patrik Luca, Ieper, BELGIUM
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